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2 Click View Status. 3 Click Details. 4 Verify that the DHCP Enabled setting is set to Yes. 5 Click Close. . Use IPCONFIG to verify that the computer has a useful IP address—one other than the private address of 169.254.xxx.xxx assigned by Windows® . 1 Click Start to open the Start menu. 2 Type Cmd in the search field. 3 At the top-left of the Start menu, click cmd.exe to open the command prompt. If Something Goes Wrong 171 Resolving a hardware conflict 4 Enter IPCONFIG /ALL and press Enter. The IP address for each active network adapter will be displayed. . Connect your computer directly to your router or broadband modem, by plugging a standard CAT5 Ethernet patch cable (sold separately) into your computer's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi® part of your network. . Use the PING command to verify a connection to the gateway at 192.168.1.1 (a default gateway for most wireless routers). 1 Click Start to open the Start menu. 2 Type Cmd in the search field. 3 At the top-left of the Start menu, click cmd.exe. 4 Enter PING 192.168.1.1 at the command prompt, and press Enter. 5 If “Request Timed Out” or another error message appears in response, then the problem is probably Wi-Fi®-related. . If you have enabled any security provisions (closed system, MAC address filtering, Wired Equivalent Privacy [WEP], etc.), check the access point vendor's Web site for recent firmware upgrades. Problems with WEP keys, in particular, are frequently addressed in new firmware releases. Special considerations for the Windows® operating system Wired Equivalent Privacy (WEP) encryption is not enabled on the wireless access point. When you install a wireless access point device, the Windows® operating system checks whether WEP encryption is enabled on the device. If it is not enabled, the Windows® operating system adds the device to its list of available wireless networks, but does not create a wireless connection using the device, since the connection would not be secure. You can still, however, use the access point. To use an access point without WEP encryption, follow these steps: 1 Double-click the Wireless Network icon in the Notification Area (far-right portion of the Windows® Taskbar). 2 Click Connect to a network. 3 Select the desired network from the list and click Connect. A message informs you that the selected network is not secure. 4 Click Connect Anyway. If Something Goes Wrong 172 DVD operating problems 5 The Windows® operating system will now try to establish a wireless connection. The Windows® operating system wireless management facility does not work. If you are using an external Wi-Fi® adapter (a USB adapter or other variety), check if the adapter comes with its own management utility. If it does, the utility may be disabling the Windows® operating system wireless management facility, in which case you must use the adapter's management utility. If the documentation that accompanies the adapter does not provide enough information to determine if this is the case, contact that vendor's support group for further advice. DVD operating problems If you experience a problem playing DVDs, you may be able to fix the problem yourself. For general problems playing a DVD title, try the following steps: 1 Verify that the disc is in a format that the drive supports. 2 Ensure that the disc is properly inserted in the drive tray. 3 Use the DVD Player software that came with your computer to view DVD movies. 4 Clean the disc and try again. A dirty drive can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned. 5 Verify that your computer recognizes your optical drive by clicking Start, and then Computer. The optical drive should appear in the list. 6 See “Checking device properties” on page 157 for instructions on using Device Manager to view the optical drive properties. 7 Check the Toshiba Web site for new information on optical drives and their operation. A blank screen appears while watching a DVD-ROM movie or title. Change the setting for when to turn off the display using the following steps: 1 Click Start, Control Panel, System and Maintenance, and then Power Options. 2 Click Choose when to turn off the display. If Something Goes Wrong 173 Develop good computing habits 3 Select Never on When to turn off the display. 4 Click Save changes. The screen saver runs while you are watching a movie or title. If the screen saver is enabled, it runs on top of any movie or title you are watching. To disable the screen saver: 1 Right-click on the desktop and click Personalize in the menu. 2 Select None for the screen saver. 3 Click OK. Develop good computing habits Save your work frequently. You can never predict when your computer will lock, forcing you to close a program and lose unsaved changes. Many software programs build in an automatic backup, but you should not rely solely on t...

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