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manual abstract
Problems related to the USB driver “Add New Hardware Wizard” does not start up automatically “Add New Hardware Wizard” terminates before completion • When the USB cable is connected or disconnected, approximately 15 seconds (or more) may be required for the UA-1A to be recognized. • Is the USB cable connected correctly? Make sure that the UA-1A and computer are connected correctly by the USB cable. • Can USB be used on your computer? Refer to the owner’s manual for your computer, and make sure that it is able to use USB. 23 Troubleshooting • Does your computer or USB hub have sufficient power supply capacity? The UA-1A cannot be connected if insufficient power is supplied to it. Check whether one of the following cases apply. If you are using the UA-1A with a notebook computer that is running on its battery, operation may be unreliable with some models of computer. If this is the case, connect the AC adaptor to your notebook computer. The power conservation mode of your computer may limit the power that is supplied to USB. Check the settings of your computer. In some cases, the UA-1A cannot be used with a bus-powered hub (a hub that does not contain a power supply). Please use a self-powered hub (a hub that contains a power supply). • Does your computer meet the USB specifications? If you are using a computer that does not meet the USB specifications (such as a homemade computer), operation may be unstable. In such cases, you may be able to solve the problem by connecting a USB hub that contains a power supply. • Is “Unknown Device” displayed for “Other devices” or “Universal Serial Bus controllers”? Use the following procedure to delete “Unknown Device” from “Other devices” (Universal serial bus controller), and re-start your computer. In order to check whether or not the “Unknown Device” is the UA-1A, disconnect the USB cable of the UA-1A, and verify that “Unknown Device” has disappeared. Then connect the UA-1A once again, and delete “Unknown Device.” 1. In the Windows Control Panel, double-click [System] to open the System Properties dialog box. 2. Click the [Device Manager] tab. 3. Double-click [Other devices] (Universal Serial Bus controllers) to see the list of devices. 4. In the list, select Unknown Device and click [Remove]. 5. In the Confirm Device Removal dialog box, click [OK]. 6. Make sure that the list does not show Other devices or Unknown Device, and click [Close] to close the dialog box. Espanol Italiano Francais Deutsch English Troubleshooting The “Add New Hardware Wizard” dialog box appears even though you installed the drivers If your computer or USB hub has two or more USB connectors, connecting the UA-1A to a USB connector to which the UA-1A has never before been connected may cause the Add New Hardware Wizard dialog box will appear even though the drivers have already been installed. Install the drivers once again as described in Connections and driver installation (Windows) (p. 9). This is not a malfunction. Drivers are not installed correctly Use the procedure described in Deleting the USB Audio Device driver (p. 17) to delete the USB Audio Device driver installed in your computer, and install the UA-1A drivers once again as described in Connections and driver installation (Windows) (p. 9). Check whether there is an item named “Unknown Device” in “Other devices” or in “Universal Serial Bus controllers.” If you find “Unknown Device,” delete it. A dialog box saying “Unknown Device found” appears, and I can’t install the driver Depending on your computer, not all of the Windows 98 files required to support audio over USB may have been installed when the computer was shipped. Please check with the manufacturer of your computer. Problems when using the UA-1A OS becomes unstable • Starting up a computer when the UA-1A is already connected may cause the computer to become unstable. If this occurs, start up the computer with the UA-1A disconnected, and then connect the UA-1A. No sound • Are you attempting to use the CD player of your computer to play an audio CD? If you wish to play an audio CD on the CD-ROM drive of your computer, refer to When using your computer’s CD-ROM drive to play an audio CD, or when playing background music for games with the UA-1A. (p. 16). 25 Troubleshooting • Are you running multiple applications? If multiple applications are running simultaneously, an error message may appear. If this occurs, click [OK], and close the other applications. Even if an application window is closed, it is still running if it remains in the taskbar, so be sure to quit any unneeded applications shown in the taskbar. • Have you specified the audio data output destination for OS? The audio data output destination for a computer must be set to UA-1A. For details on this setting, refer to Specifying the audio input/output device (Windows p. 14) or Making the sound settings (Macintosh p. 21). • Have you specified the audio data output destination for your playback software? For some softwa...