8. Troubleshooting & FAQs
Image appears blurred, indistinct or too dark
8.2 General FAQs
• Adjust the contrast and brightness on
On-Screen Display.
Q1: When I install my monitor what should
I do if the screen shows 'Cannot display
An "after-image", "burn-in" or "ghost image"
this video mode'?
remains after the power has been turned off.
Ans.: Recommended resolution for this
• Uninterrupted display of still or static
monitor: 1920 x 1080 @ 60 Hz.
images over an extended period may cause
• Unplug all cables, then connect your PC to
"burn in", also known as "after-imaging "
the monitor that you used previously.
or "ghost imaging", on your screen. "Burn-
in", "after-imaging", or "ghost imaging" is a
• In the Windows Start Menu, select Settings/
well-known phenomenon in LCD panel
Control Panel. In the Control Panel
technology. In most cases, the "burned in"
Window, select the Display icon. Inside the
or "after-imaging" or "ghost imaging" will
Display Control Panel, select the 'Settings'
disappear gradually over a period of time
tab. Under the setting tab, in box labelled
after the power has been switched off.
'desktop area', move the sidebar to 1920 ×
1080 pixels.
• Always activate a moving screen saver
program when you leave your monitor
• Open 'Advanced Properties' and set the
unattended.
Refresh Rate to 60 Hz, then click OK.
• Always activate a periodic screen refresh
• Restart your computer and repeat step 2
application if your LCD monitor will display
and 3 to verify that your PC is set at 1920
unchanging static content.
× 1080 @ 60 Hz.
• Severe” burn-in” or “after-image” or “ghost
• Shut down your computer, disconnect your
image” symptoms will not disappear and
old monitor and reconnect your Philips
cannot be repaired. The damage mentioned
LCD monitor.
above is not covered under your warranty.
• Turn on your monitor and then turn on
your PC.
Image appears distorted. Text is fuzzy or
blurred.
Q2: What is the recommended refresh rate
for LCD monitor?
• Set the PC’s display resolution to the same
Ans.: Recommended refresh rate in LCD
mode as monitor’s recommended screen
native resolution.
monitors is 60 Hz, In case of any
disturbance on screen, you can set it
Green, red, blue, dark, and white dots appears
up to 75 Hz to see if that removes the
on the screen
disturbance.
• The remaining dots are normal
Q3: What are the .inf and .icm files on the
characteristic of the liquid crystal used in
CD-ROM? How do I install the drivers
today’s technology, Please refer the pixel
(.inf and .icm)?
policy for more detail.
Ans.: These are the driver files for your
The "power on" light is too strong and is
monitor. Follow the instructions in your
disturbing
user manual to install the drivers. Your
• You can adjust “power on” light using the
computer may ask you for monitor
power LED Setup in OSD main Controls.
drivers (.inf and .icm files) or a driver disk
when you first install your monitor. Follow
For further assistance, refer to the Consumer
the instructions to insert the ( companion
Information Centers list and contact Philips
CD-ROM) included in this package.
customer service representative.
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Other models in this manual:
Displays - 243V5LSB/01 (6.66 mb)
Displays - 243V5LHSB/01 (6.66 mb)
Displays - 243V5LHAB/01 (6.66 mb)
Displays - 243V5LHSB/00 (6.66 mb)