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1 or 2 adjacent sub pixel defects = 1 dot defect 2. This monitor is ISO9241-307 compliant .Class-I compliant.(ISO9241-307: Ergonomic requirement,analysis and compliance test methods for electronic visual displays) 3. ISO9241-307 is the successor of formerly known ISO13406 standard, which is withdrawn by the International Organisation for Standardisation (ISO) per : 2008-11-13. 33 7. Customer care and warranty 7. Customer care and warranty 7.2 Customer Care & Warranty For warranty coverage information and additional suppor t requirement valid for your region, please visit t website for details.You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region: Country CSP RTS Hotline Number +43 0810 000206 Price € 0.07 Opening hours Austria Mon to Fri : 9am - 6pm Belgium Ecare +32 078 250851 € 0.06 Mon to Fri : 9am - 6pm Cyprus Alman 800 92 256 Free of charge Mon to Fri : 9am - 6pm Denmark Infocare +45 3525 8761 Local call tariff Mon to Fri : 9am - 6pm Finland Infocare +358 09 2290 1908 Local call tariff Mon to Fri : 9am - 6pm France Mainteq +33 082161 1658 € 0.09 Mon to Fri : 9am - 6pm Germany RTS +49 01803 386 853 € 0.09 Mon to Fri : 9am - 6pm Greece Alman +30 00800 3122 1223 Free of charge Mon to Fri : 9am - 6pm Ireland Celestica +353 01 601 1161 Local call tariff Mon to Fri : 8am - 5pm Italy Anovo Italy +39 840 320 041 € 0.08 € 0.08 Mon to Fri : 9am - 6pm Luxembourg Ecare +352 26 84 30 00 Local call tariff Mon to Fri : 9am - 6pm Netherlands Ecare +31 0900 0400 063 € 0.10 Mon to Fri : 9am - 6pm Norway Infocare +47 2270 8250 Local call tariff Mon to Fri : 9am - 6pm Poland MSI +48 0223491505 Local call tariff Mon to Fri : 9am - 6pm Por tugal Mainteq 800 780 902 Free of charge Mon to Fri : 8am - 5pm Spain Mainteq +34 902 888 785 € 0.10 Mon to Fri : 9am - 6pm Sweden Infocare +46 08 632 0016 Local call tariff Mon to Fri : 9am - 6pm Switzerland ANOVO CH +41 02 2310 2116 Local call tariff Mon to Fri : 9am - 6pm United Kingdom Celestica +44 0207 949 0069 Local call tariff Mon to Fri : 8am - 5pm 34 7 Customer care and warranty 7 Customer care and warranty Contact Information for CENTRAL AND EASTERN EUROPE region: Country Call center CSP IBA Consumer care number +375 17 217 3386 +375 17 217 3389Belarus N/A Bulgaria N/A LAN Ser vice +359 2 960 2360 Croatia N/A MR Ser vice Ltd +385 (01) 640 1111 Czech Rep. N/A N/A Asuppor t FUJITSU 420 272 188 300 Estonia +372 6519900(General) +372 6519972(workshop) Georgia N/A N/A Esabi ..............U ......H +995 322 91 34 71 Hungar y +36 1 814 8080(General) +36 1814 8565(For AOC&Philips only) Kazakhstan N/A N/A Classic Ser vice I.I.c. Ser viceNet LV +7 727 3097515 Latvia +371 67460399 +371 27260399 Lithuania N/A UAB Ser vicenet +370 37 400160(general) +370 7400088 (for Philips) Macedonia N/A AMC +389 2 3125097 Moldova N/A Comel +37322224035 Romania N/A Skin +40 21 2101969 Russia N/A N/A CPS Kim Tec d.o.o. +7 (495) 645 6746 Serbia&Montenegro +381 11 20 70 684 Slovakia N/A N/A Datalan Ser vice PC H.and +421 2 49207155 Slovenia +386 1 530 08 24 the republic of Belarus N/A Ser viceBy + 375 17 284 0203 Turkey N/A Tecpro +90 212 444 4 832 Ukraine N/A Topaz +38044 525 64 95 N/A Comel +380 5627444225 Contact Information for LATIN AMERICA region: Country Call center Vermont Consumer care number 0800-7254101Brazil Argentina 0800 3330 856 Contact Information for China: Country Call center Consumer care number China PCCW Limited 4008 800 008 35 7. Customer care and warranty Contact Information for NORTH AMERICA : 7. Customer care and warranty Contact Information for NORTH AMERICA : Country ....................U ......................................U U.S.A. EPI - e-center (877) 835-1838 Canada EPI - e-center (800)479-6696 Contact Information for APMEA region: Country Australia ASP AGOS NETWORK PTY LTD Consumer care number 1300 360 386 Opening hours Mon.~Fri. 8:00am-7:30pm New Zealand Visual Group Ltd. 0800 657447 Mon.~Fri. 8:30am-5:30pm Hong Kong Macau Company: Smar t Pixels Technology Ltd. Hong Kong: Tel: +852 2619 9639 Macau: Tel: (853)-0800-987 Mon.~Fri. 9:00am-6:00pm Sat. 9:00am-1:00pm India REDINGTON INDIA LTD Tel: 1 800 425 6396 SMS: PHILIPS to 56677 Mon.~Fri. 9:00am-5:30pm Indonesia PT. CORMIC SERVISINDO PERKASA +62-21-4080-9086 (Customer Hotline) +62-8888-01-9086 (Customer Hotline) Mon.~Thu. 08:30-12:00; 13:0017: 30 Fri. 08:30-11:30; 13:00-17:30" Korea Alphascan Displays, Inc 1661-5003 Mon.~Fri. 9:00am-5:30pm Sat. 9:00am-1:00pm Malaysia R-Logic Sdn Bhd +603 5102 3336 Mon.~Fri. 8:15am-5:00pm Sat. 8:30am-12:30am Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu. 10:00am-6:00pm Singapore Philips Electronics Singapore Pte Ltd (Philips Consumer Care Center) (65) 6882 3966 Mon.~Fri. 9:00am-6:00pm Sat. 9:00am-1:00pm Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 - 18:00 Thailand Axis Computer System Co., Ltd. (662) 934-5498 Mon.~Fri. 08:30am~05:30pm South Africa Computer Repair Technologies 011 262 3586 Mon.~...
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