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1. Turn off both your computer and the monitor. 2. Unplug the video cable from the back of the computer. 3. Turn on the monitor. The figure shown below ("Check Signal Cable") appears on a black background when the monitor is in its normal working condition though it does not sense any video signal: While in the Self-Test mode, the LED power indicator remains green and the figure moves around on the screen. Failure of any of the boxes to appear indicates a problem with your monitor. This box also appears during normal operation if the video cable becomes disconnected or damaged. 4. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor. If your monitor screen remains blank after using the previous procedure, check your video controller and computer system; your monitor is functioning properly. 2. Not Optimum Mode 1. When the vertical frequency is between 76 and 85Hz or the resolution is UXGA (1600x1200), the following message is displayed. This notifies you that the screen can be viewed for a minute. Thereafter, you cannot view the screen any longer and are required to switch to optimal mode. 2. When the vertical frequency is more than 86Hz, nothing appears on the screen but the following message. In this case, reboot the system in safe mode and change the display settings. Refer to Specifications > Preset Timing Modes for the resolutions or frequencies that are supported by the monitor. Contact the computer dealer or manufacturer for information on safe mode booting. 3. Display Adapter Driver Display adapter refers to the computer video card driver. If the adapter is not properly set, you cannot adjust resolution, frequency or color and you cannot install the monitor driver. 1. Checking Adapter Driver Click Start Settings Control Panel Display Settings Advanced Adapter. If "Default" or a wrong product model is indicated, it means that the adapter driver is not properly installed. Install the adapter driver again according to the information provided by the computer or video card manufacturers. 2. Installing Adapter Driver The instructions given below are for general circumstances. For specific issues, contact the relevant computer or video card manufacturers. 1) Click Start Settings Control Panel Display Settings Advanced Adapter Update Driver Next Display a list of the known drivers for this device so that I can choose a specific driver Next Have Disk (Insert Video Card Driver diskette) OK Next Next Finish. 2) In case you have Adapter Driver Setup file on your computer: Run Setup.exe or Install.exe, which is found in the Adapter Driver Setup file. 4. Maintenance and Cleaning 1. Maintaining the Monitor Case. Clean with a soft cloth after disconnecting the power cord. Do not use benzene, thinner or other flammable substances, or a wet cloth. • 2. Maintaining the Flat Panel Display Screen. Clean with a soft cloth (cotton flannel) smoothly. Never use acetone, benzene or thinner. (They may cause flaws or deformation of the screen surface.) • We recommend a Samsung cleansing agent is used to prevent damage to the screen. • The user will be required to pay costs and related expenses for repair of damages caused by the user. • 5. Symptoms and Recommended Actions A monitor recreates visual signals received from the computer. Therefore, if there is trouble with the computer or the video card, this can cause the monitor to become blank, have poor coloring, noise, unavailable video mode, etc. In this case, first check the source of the problem, and then contact the service center or your dealer. 1. Check if the power cord and the video cables are properly connected to the computer. 2. Check if the computer beeps more than 3 times when booting. (If it does, ask the service center to check the main board of the computer.) 3. If you installed a new video card or if you assembled the PC, check if you installed the adapter(video) driver and the monitor driver. 4. Check if the scanning ratio of the video screen is set to between 60Hz. (The screen refresh rate must be set within in a range of 56~75Hz.) 5. If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove the Display Adapter at the "Control Panel, System, Device Administrator" and then reboot the computer to reinstall the adapter (video) driver. Check List The following table lists possible problems and their solutions. Before calling for assistance, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer. Installation | Screen | Audio | Remote Control 1. Problems related to Installation Problems related to the monitor installation and their solutions are listed. Problems Solutions PC It appears the PC does not function normally. ..Check if the Display Adapter Driver (VGA Driver) is properly installed. (Refer to Installing Driver) The monitor scr...
Other models in this manual:Displays - 741MP (3.01 mb)