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Help : Shows the HELP of MagicRotation program. About : Shows the version and copyright of MagicRotation program. Exit : Exits from MagicRotation program. Overview | Installation | Interface | Uninstall | Troubleshooting Uninstall The MagicRotation program can be removed only by using the "Add/Remove Programs" option of the Windows Control Panel. Perform the following steps to remove MagicRotation. 1. Go to [Task Tray] ' [Start] ' [Settings] and select [Control Panel] in the menu. If the program runs on Windows™ XP, go to [Control Panel] in the [Start] menu. 2. Click the "Add/Remove Programs" icon in Control Panel. 3. In the "Add/Remove Programs" screen, scroll down to find "MagicRotation" Click on it to highlight it. 4. Click the "Change/Remove" button to remove the program. 5. Click "Yes" to begin the uninstall process. 6. Wait until the "Uninstall Complete" dialog box appears. 7. After uninstall restart the system to complete the uninstallation. Visit the MagicRotation website for technical support for MagicRotation, FAQs (questions and answers) and software upgrades. * Windows™ is registered trademark of Microsoft Corporation,Inc. Overview | Installation | Interface | Uninstall | Troubleshooting Troubleshooting Before You Call Technical Support • MagicRotation Software works with the installed "Display Driver" supplied by your Graphic Card Vendor to provide screen rotation capabilities. If the installed "Display Driver" is working incorrectly or has bugs in it, then these bugs would still exist even after MagicRotation Software is installed. Any incorrect/random behaviour resulting due to problems in the installed "Display Driver" are not due to MagicRotation Software. In order to verify if a problem exists in the installed "Display Driver" , you can perform the following diagnostic steps : 1. Check if the problem is occurring in both 0 orientation (Landscape mode) and 90 orientation (Portrait mode). 2. Check if the problem occurs with different color depths (8/16/32 bits per pixel) and different resolution modes (800 x 600, 1024 x 768). 3. Check if the problem occurs without installing MagicRotation Software. If the problem is repeating in any/all of the following scenarios then it may be the problem with your installed "Display Driver" : In order to correct the problem you need to perform the following steps : 1. Uninstall MagicRotation Software. 2. Obtain the latest "Display Driver" from your Graphic Card Vendor. The latest "Display Driver" from (ATI, NVIDIA, MATROX, INTEL, etc.) are easily available for download from their respective websites. 3. Install the latest "Display Driver" 4. Install MagicRotation Software. In most of the cases this should correct the problem. • MagicRotation may not work in case monitor is replaced or driver of graphic card is updated while MagicRotation is operating. If so, please restart the system. • Visit the MagicRotation website for technical support for MagicRotation, FAQs (questions and answers) and software upgrades. Check List Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer. Symptom No images on the screen. I cannot turn on the monitor. Check List Is the power cord connected properly? Can you see "Check Signal Cable" on the screen? If the power is on, reboot the computer to see the initial screen(the login screen), which can be seen. Can you see "Not Optimum Mode","Recommanded Mode 1280 x 1024 60Hz" on the screen? Solutions Check the power cord connection and supply. Check the signal cable connection. If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card. (Refer to the Preset Timing Modes) Note: If the initial screen (the login screen) does not appear, contact the Service Center or your dealer. You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly. Adjust the maximum resolution and frequency that the monitor can handle properly. If the display exceeds SXGA or 75Hz, a "Not Optimum Mode","Recommanded Mode 1280 x 1024 60Hz" message is displayed. If the display exceeds 85Hz, the display will work properly but the "Not Optimum Mode","Recommanded Mode 1280 x 1024 60Hz" message appears for one minute and then The screen shows strange colors or just black and white. The screen suddenly has become unbalanced. The screen is out of focus or OSD cannot be adjusted. LED is blinking but no images on the screen. There are only 16 colors shown on the screen. The screen colors have changed after changing the video card. There is a message that reads "Unrecognized monitor, Plug & Play (VESA DDC) monitor found". Check when MagicTune does not function properly. There is no image on the screen. Is the powe...

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