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Have you installed the monitor driver? Install the monitor driver according to the Driver Installation Instructions. See the video card manual to see if the Plug & Play (VESA DDC) function can be supported. Install the monitor driver according to the Driver Installation Instructions. User’s Manual Troubleshooting Check List User’s Manual Troubleshooting Check List Check the following items if there is trouble with the monitor. 1. Check if the power cord and the cable are properly connected to the computer. 2. Check if the computer beeps more than 3 times when booting. (If it does, request an after-service for the main board of the computer.) 3. If you installed a new video card or if you assembled the PC, check if the installed the adapter(video) driverand the monitor driver. 4. Check if the scanning ratio of the video screen is set at 75Hz or 85Hz. (Do not exceed 60Hz when using the maximum resolution.) 5. If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove theDisplay Adapter at the "Control Panel, System, Device Administrator" and then reboot the computer to reinstall the adapter (video) driver. Note: If problems repeatedly occur, contact an authorized service center. User’s Manual Troubleshooting Q&A User’s Manual Troubleshooting Q&A Question How can I change the frequency? Answer Frequency can be changed by reconfiguring the video card. Note that video card support can vary, depending on the version of the driver used. (Refer to the computer or the video card manual for details.) How can I adjust the resolution? Windows ME/2000/XP: Set the resolution at the Control Panel, Display, Settings. * Contact the video card manufacturer for details. How can I set the Power Saving function? Windows ME/2000/XP: Set the function at BIOS-SETUP of the computer or the screen saver. (Refer to Windows/ Computer Manual). How can I clean the outer case/LCD Panel? Disconnect the power cord and then clean the monitor with a soft cloth, using either a cleaning solution or plain water. Do not leave any remains of the detergent nor scratch the case. Do not allow any water to go inside the monitor. User’s Manual Troubleshooting Self-Test Feature Check User’s Manual Troubleshooting Self-Test Feature Check Your monitor provides a self test feature that allows you to check whether your monitor is functioning properly. Self-Test Feature Check 1. Turn off both your computer and the monitor. 2. Unplug the video cable from the back of the computer. 3. Turn on the monitor. . If the monitor is functioning properly, you will see a box with a border and text inside as shown in the following illustration: The three boxes inside the border are red, green and blue. Failure of any of the boxes to appear indicates a problem with your monitor. This box also appears during normal operation if the video cable becomes disconnected or damaged. 4. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor. If your monitor screen remains blank after using the previous procedure, check your video controller and computer system; your monitor is functioning properly. User’s Manual Troubleshooting Self-Test Feature Check Werning Messages User’s Manual Troubleshooting Self-Test Feature Check Werning Messages If there is something wrong with the input signal, a message appears on the screen or the screen goes blank although the power indicator LED is still on. The message may indicate that the monitor is out of scan range or that you need to check the signal cable. Environment The location and the position of the monitor may influence the quality and other features of the monitor. 1. If there are any woofer speakers near the monitor, unplug and relocate the woofer to another room. 2. Remove all electronic devices such as radios, fans, clocks and telephones that are within 3 feet (onemeter) of the monitor. Useful Tips . A monitor recreates visual signals received from the PC. Therefore, if there is trouble with the PC or the video card, this can cause the monitor to become blank, have poor coloring, noise, Video mode not supported, etc. In this case, first check the source of the problem, and then contact a service center or your dealer. . Judging the monitor's working condition If there is no image on the screen or an "Video mode not supported" message comes up, disconnect the cable from the computer while the monitor is still powered on. . If there is a message coming up on the screen or if the screen goes white, this means the monitor is in working condition. . In this case, check the computer for trouble. User’s Manual Specifications User’s Manual Specifications General (SyncMaster 152B) General Model Name SyncMaster 152B LCD Panel Size 15.0 inch diagonal Display area 304.1 (H) x 228.1 (V) Pixel Pitch 0.297 (H) x 0.297 (V) Type a-si TFT active matrix Viewing Angle 160/130(L,R/T,B) Synchronization Horizontal 30 ~ 61 kHz Vertical 56 ~ 75 Hz Display Color 16,294,277...
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