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Manafacture: Heat & Glo LifeStyle File size: 3.6 mb File name: Language of manual:

See your dealer. Noise is caused by metal expanding and contracting as it heats up and cools down, similar to the sound produced by a furnace or heating duct. This noise does not affect the operation or longevity of the appliance. In an Intellifire ignition system it is normal to see the pilot flame, but it should turn off when ON/OFF is turned off. In a standing pilot system the pilot will always stay on. Heat & Glo • 6000G, 6000G-IPI • 2103-900 Rev. M • 9/08 14 Troubleshooting 14 With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. A. Standing Pilot Ignition System Symptom Possible Causes Corrective Action 1. After repeated triggering a. Defective ignitor. Check the spark at the electrode and pilot. If no spark and electrode of the red or black piezo wire is properly connected, replace the ignitor. ignitor button, the spark b. Defective pilot or misaligned Using match, light the pilot. If the pilot lights, turn off the pilot and ignitor will not light the pilot. electrode (spark at electrode). trigger the red piezo ignitor button again. If the pilot lights, an improper gas/air mixture caused the bad lighting and a longer purge period is recommended. If the pilot will not light, ensure the gap at the electrode and pilot is one-eighth (1/8) inch to have a strong spark. If the gap is OK, replace the pilot. c. No gas or low gas pressure. Check the remote shut-off valves from the fireplace. Usually, there is a valve near the gas main. There can be more than one (1) valve between the fireplace and the main. d. No LP in tank. Check the LP (propane) tank. You may be out of fuel. 2. The pilot will not stay lit a. Defective thermocouple. Check that the pilot flame impinges on the thermocouple. Clean after carefully following the and/or adjust the pilot for maximum fl ame impingement. lighting instructions. Ensure that the thermocouple connection at the gas valve is fully inserted and tight (hand tighten plus 1/4 turn). Disconnect the thermocouple from the valve, place one millivolt meter lead wire on the tip of the thermcouple and the other meter lead wire on the thermocouple copper lead. Start the pilot and hold the valve knob in. If the millivolt reading is less than 15mV, replace the thermocouple. b. Defective valve. If the thermocouple is producing more than 15 millivolts, replace faulty valve. 3. The pilot is burning, a. ON/OFF switch or wires Check the ON/OFF switch and wires for proper connections. Place there is no burner flame, defective. the jumper wires across the terminals at the switch. If the burner the valve knob is in the ON comes on, replace the defective switch. If the switch is OK, place the position, and the ON/OFF jumper wires across the switch wires at the gas valve. If the burner switch is in the ON position. comes on, the wires are faulty or connections are bad. b. Thermopile may not be gener- If the pilot flame is not close enough physically to the thermopile, ating suffi cient millivoltage. adjust the pilot flame. Be sure the wire connections from the thermopile at the gas valve terminals are tight and that the thermopile is fully inserted into the pilot bracket. Check the thermopile with a millivolt meter. Take the reading at TH-TP&TP terminals of the gas valve. The meter should read 325 millivolts minimum, while holding the valve knob depressed in the pilot position, with the pilot lit, and the ON/OFF switch in the OFF position. Replace the faulty thermopile if the reading is below the specifi ed minimum. With the pilot in the ON position, disconnect the thermopile leads from the valve. Take a reading at the thermopile leads. The reading should be 325 millivolts minimum. Replace the thermopile if the reading is below the minimum. Heat & Glo • 6000G, 6000G-IPI • 2103-900 Rev. M • 9/08 Troubleshooting (continued) Symptom Possible Cause Corrective Action 3. Continued c. Defective valve. Turn the valve knob to the ON position. Place the ON/OFF switch in the ON position. Check the millivolt meter a the thermopile terminals. The millivolt meter should read greater than 125mV. If the reading is acceptable, and if the burner does not come on, replace the gas valve. d. Plugged burner orifice. Check the burner orifice for stoppage. Remove stoppage. e. Wall switch or wires are defective. Follow the corrective action in Symptom and Possible Cause 1.a above. Check the switch and wiring. Replace where defective. 4. Frequent pilot outage problem. a. Pilot flame may be too high or too low, or blowing out (high pressure), causing pilot safety to drop out. Clean thermocouple and adjust the pilot fl ame for maximum flame impingement. Follow lighting instructions carefully. 5. The pilot and main burner e...

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