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User manual HP, model HP Integrity NonStop Service Procedures

Manafacture: HP
File size: 56.1 kb
File name:
Language of manual:en
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manual abstract



To load a snapshot:
Open the TSM Service Application or TSM Low-Level Link Application,
1.
but do not log on to the server.
Select
2.
File> Load snapshot. If you are logged on to a server, a dialog
box will appear asking if you want to terminate that connection. To
continue, click Yes. The Load Snapshot dialog box appears.
From the
3.
Snapshot File list, select the system name. If the system you
want to load does not appear in the Snapshot File list, a snapshot has
never been created for that server.
Click
4.
Load. The snapshot is loaded and this dialog box is closed. (You
can also double-click the system name to load a snapshot.)
Notes:
You must use FTP to transfer the DCF file to the TSM workstation
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before it can be viewed.
After you load a snapshot, the only way to close or unload it is to load a
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new snapshot or log on to a NonStop S-series server.
You cannot be logged on to a server and have a snapshot loaded at
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the same time.
You cannot have two snapshots loaded at the same time. If you
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already have a snapshot loaded, it closes when you load a new
snapshot.
The DCF file is sent automatically, using file transfer protocol (FTP), to
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the GCSC each time a problem IR is sent out.
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$SYSTEM.ZSERVICE.ZZPSnnnn
ZZPSnnnn files contain processor scan strings binary files created by the
OSM resource access layer provider (RALPRVD). When a hardware error
freeze (HEF) is detected or a hung processor is forced to freeze, CPU
incident analyzer (CPUIA) collects the scan strings on mips interface to
equalizer ASICs (MITEs), the online access port (OLAP) history register,
revisions of boards, and scan string information (similar to the CPUMON7
process on K-series servers). These files are sent to the GCSC along with
problem incident reports (IRs).
GCSC and Development use the in-house Beguile tool to view the contents
of these files for further analysis.
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$SYSTEM.ZSERVICE.ZZSNnnnn
ZZSNnnnn files are text files containing snapshots of the system at particular
times. These files are created by the OSM incident analysis provider
(IAPRVD).
A ZZSNnnnn file is created when:
The CIMOM process is started or restarted.
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