Manafacture: Sony
File size: 2.82 mb
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2 Click Printer under Hardware and Sound. 3 Right-click the printer icon and select Properties. 4 Click the Ports tab. 5 Click to cancel the Enable bidirectional support check box. 6 Click OK. This disables the bidirectional communication functions of the printer, such as data transfer, status monitoring, and remote panel. Troubleshooting > Microphone n110 N Microphone What should I do if my microphone does not work? . If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the microphone jack on your computer. . Your sound input device may have been incorrectly configured. To configure the sound input device, follow these steps: 1 Close all open programs. 2 Click Start and Control Panel. 3 Click Hardware and Sound. 4 Click Manage audio devices under Sound. 5 On the Recording tab, select the desired device for sound input and click Set Default. How can I prevent microphone feedback? Microphone feedback occurs when the microphone receives the sound from a sound output device, such as a speaker. To prevent this problem: . Keep the microphone away from a sound output device. . Turn down the volume of the speakers and the microphone. Troubleshooting > Mouse n111 N Mouse What should I do if my computer does not recognize my mouse? Make sure your mouse is securely plugged into the port. What should I do if the pointer does not move when I use my mouse? . Make sure another mouse is not connected. . If the pointer does not move while a software application is running, press the Alt+F4 keys to close the application window. . If the Alt+F4 keys do not work, press the Windows key once and then the , key several times, select Restart with the M or m key, and press the Enter key to restart your computer. . If your computer does not restart, press the Ctrl+Alt+Delete keys, select the arrow next to the Shut down button with the m and , keys and then Restart with the M or m key, and press the Enter key to restart your computer. . If this procedure does not work, press and hold the power button until the computer turns off. ! Turning off your computer with the power button may cause loss of unsaved data. Troubleshooting > Speakers n112 N Speakers What should I do if I do not hear sound from the built-in speakers? . If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information. . The volume may have been turned off by the muting button on the keyboard. Press the button once again. . The volume may have been minimized by the volume down button on the keyboard. Press the volume up button several times or keep pressing the button to turn up the volume loud enough to hear sound. . Check the Windows volume controls by clicking the volume icon on the taskbar. . Your sound output device may have been incorrectly configured. To change the sound output device, see How do I change the sound output device? (page 115). What should I do if my external speakers do not work? . Check the suggestions in What should I do if I do not hear sound from the built-in speakers? (page 112). . Make sure your speakers are properly connected and the volume is turned up loud enough to hear sound. . Make sure your speakers are designed for computer use. . If your speakers have a muting button, set the button to off. . If your speakers require external power, make sure the speakers are connected to a power source. See the manual that came with your speakers for more information. Troubleshooting > Keyboard n113 N Keyboard What should I do if the keyboard configuration is wrong? The language layout of the keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard configuration, follow these steps: 1 Click Start and Control Panel. 2 Click Clock, Language, and Region, and click Regional and Language Options. 3 Change the settings as desired. What should I do if I cannot use the numeric keypad to enter numbers? If you cannot use the numeric keypad, the Num Lk key may not be activated. Check if the Num lock indicator light is unlit. If the Num lock indicator is unlit, press the Num Lk key to turn it on before entering numerals. What should I do if my computer does not recognize my keyboard? Make sure your keyboard is securely plugged into the port. Troubleshooting > Floppy Disks n114 N Floppy Disks Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is connected? Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port. If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does not appear, follow these steps: 1 Close all programs that are accessing the floppy disk drive. 2 Wait until the indicator light on the floppy disk drive turns off...
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