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manual abstract
thenC S )to save the file. Then press C Alt ) + C F ). then C X )to exit the Edit program. 9 Restart the computer bv pressing C Alt) + ( Ctrl) + C Del ). Ф Communication Unable to connect to the telephone line • Confirm that the connection between the modem and the telephone line is correct. • Confirm that the correct type of telephone line has been set. • Are the communication settings correct? ф Network Unable to connect to a net- # When using the computer as a network computer, additional settings may need to be set work depending on the usage conditions. Ask your system administrator or the person in charge of the network. # The computer must be restarted if hibernation mode is entered. 55 Troubleshooting Troubleshooting Troubleshooting Suggestions USB device does not work • Confirm that there is a proper connection with the USB port. • When connecting a new USB device, be sure to run the USB registry update tool by following the procedure on page 28. • For USB devices with a power switch, confirm that the switch has been turned on. • Make sure a driver is installed. • Contact the manufacturer of the product. • Some USB devices can only be connected to the USB root hub (q> page 28). An error occurs during a resume operation from the hibernation mode when a device is connected to the USB root hub. Be sure to read page 28 when a device is connected to the USB port. Unable to print • Confirm that there is a proper connection with the USB port. • Make sure the printer is on. • Make sure the printer driver is properly installed. • Some USB devices can only be connectcd to the USB root hub (q5 page 28). Mouse does not work Confirm that there is a proper connection with the USB port. The address map for IRQ, I/O Port address, etc. is unclear Check the address map by going to [View Resources] in [Start] - [Settings] - [Control Panel] - [System] - [Device Manager] - [Computer] - [Properties]. A PC Card does not work • Make sure the card is properly inserted. • Confirm that the card conforms to the PC Card Standard. • Note that after a driver is installed, the computer must be rebooted. • Read the PC Card’s manual. Or, you may need to call the manufacturer of the PC Card. • Try removing/reinserting the PC Card by following the proper procedure. (Cj* Page 31) A PC Card does not work after resuming from the hibernation mode When the computer enters the hibernation mode while a PC Card is inserted and then resumes from the hibernation mode, the PC Card may fail to work properly thereafter. In such cases, try removing/reinserting the PC Card by following the proper procedure. (G= page 31) # System File Checker The message [System File Checker identified that the following file may be corrupted] appears Microsoft Corporation has announced that, with a computer in which Internet Explorer 5.01 is installed, if the [System File Checker] from the [Tools] menu in [Start] - [Programs] -[Accessories] - [System Tools] - [System Information] is cxecutcd, the following may occur. •The message [System File Checker identified that the following file may be corrupted] may appear for following normal files: SETUPX.DLL MSCAT32.DLL MSSIP32.DLL SOFTPUB.DLL CRYPTUI.DLL CRYPTNET.DLL CRYPTEXT.DLL MSOSS.DLL MSSIGN32.DLL •In such cases, there is the possibility that the system will become unstable if the file is repaired with the System File Checker. In this computer, since Internet Explorer 5.01 is the default browser, if the above message [System File Checker identified that the following file may be corrupted] appears for a normal file, select [Ignore] and then press [OK]. Thereafter, do not use the System File Checker. 56 Reinstalling Software When the contents on the hard disk have been corrupted, it is possible to return the computer to close to the conditions at time of purchase. When the hard disk is reinstalled, the application programs and data you installed will be erased. Be sure to back up all programs and data beforehand. Before Reinstallation Æü> If data on your hard disk is comprcssed, uncompress the data. When comprcssed files cannot be uncompressed because Windows cannot be started up, select [1. Restore the whole HDD to factory default] in Step 3 of “Réinstallation” (below). 1 2 Turn the computer on When [Press