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By doing this, you help to preser ve the environment. 9 Guarantee and support If you need information or suppor t, please visit or read the separate worldwide guarantee leaflet. 10 Troubleshooting This chapter summarises the most common problems you could encounter with the appliance. If you are unable to solve the problem with the information below, visit support for a list of frequently asked questions or contact the Consumer Care Centre in your countr y. The appliance does not work. • Put the mains plug in the wall socket and press the on/off button on the front of the appliance to switch on the appliance. • Make sure that the voltage indicated on the appliance corresponds to the local mains voltage. • Fill the water reser voir with water. • Close the lid of the coffee bean chute. When I use the grinder, the coffee is too weak. • Make sure the number of cups you select with the 2-10 cups button is consistent with the amount of water in the water reser voir. Please keep in mind that the coffeemaker uses all the water in the water reser voir. • Use the strength select button to set the coffee strength to ‘strong’. • When you use coffee beans, make sure you do not press the pre-ground coffee button, as this switches off the grinder. • Use coffee beans of a stronger blend or flavour. • Make sure the selected number of cups is consistent with the amount of water in the water reser voir. When I use pre-ground coffee, the coffee is too weak. • Make sure the amount of pre-ground coffee in the filter is consistent with the amount of water in the water reser voir. Please keep in mind that the appliance uses all the water in the water reser voir. • Use ground coffee of a stronger blend or flavour. • To increase the coffee strength, increase the amount of pre-ground coffee or decrease the amount of water. The filter overflows when I remove the jug from the appliance while it is brewing coffee. • If you remove the jug for more than 20 seconds during the brewing process, the drip stop causes the filter basket to overflow. Also note that the coffee does not reach its full taste before the end of the brewing process.Therefore we advise you not to remove the jug and pour out the coffee before the end of the brewing process. The appliance continues to drip long after the brewing process has ended. • The dripping is caused by condensation of steam. It is completely normal that the appliance drips for some time. • If the dripping does not stop, the drip stop may be clogged.To clean the drip stop, pull at the tab of the filter basket holder on the right side of the coffeemaker to open the holder. Take out the filter basket.Then rinse the filter basket and the drip stop under the tap. • If you remove the jug for more than 20 seconds during the brewing process, the drip stop causes the filter basket to overflow. The coffee is not hot enough. • Preheat the jug with hot water before you star t brewing coffee. • The coffee in the jug cools down faster if you brew only a few cups.The coffee stays hot longer if you brew 10 cups, which is a full jug. • Use thin-walled cups, because they absorb less heat from the coffee than thick-walled cups. • Do not use milk that comes directly out of the fridge. • Descale the appliance. See section ‘Descaling the coffeemaker’ in chapter ‘Cleaning and maintenance’. The appliance does not star t cleaning the coffee bean chute. • Make sure the appliance is connected to the mains. • Make sure the lid of the coffee bean chute is opened before pressing and holding the strength select button for 4 seconds. • Press and hold the strength select button for 4 seconds until the grinder star ts cleaning itself. The appliance works but makes a beeping sound. • Please check if the lid of the coffee bean chute is properly closed. E NGLISH 33 Table des matieres 1 Introduction Felicitations pour votre achat et bienvenue dans 1 Introduction 34 l’univers Philips ! Pour profiter pleinement de l’assistance Philips, enregistrez votre produit sur 2 Description generale 34 le site a l’adresse suivante : welcome. 3 Important 36 3.1 Danger 36 3.2 Avertissement 36 3.3 Attention 36 2 Description generale 3.4 Champs electromagnetiques (CEM) 37 1 Por te-filtre 4 Avant la premiere utilisation 37 2 Suppor t pour por te-filtre 4.1 Reglage de l’heure 37 3 Indicateur de niveau d’eau 4.2 Rincage de l’appareil 38 4 Couvercle du reser voir d’eau 5 Couvercle du reser voir a grains de cafe 5 Utilisation de l’appareil 39 6 Selecteur de reser voir 5.1 Remplissage du reservoir 39 7 Selecteur de mouture 5.2 Utilisation avec des grains de cafe 39 8 Double reser voir a grains de cafe 5.3 Utilisation avec du cafe moulu 42 9 Couvercle du bac a grains 5.4 Reglage du minuteur 43 10 Ejecteur du bac a grains 5.5 Fonction stop-goutte 44 11 Orifice de remplissage d’eau 12 Afficheur 6 Nettoyage et entretien 44 A Icone de mouture du cafe 6.1 Nettoyage apres chaque utilisation 44 B Nombre de tass...