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Manafacture: Philips File size: 9.11 mb File name: Language of manual:

If it is, the machine does not function properly. If you notice coffee or water leaking from your SENSEO® machine, tr y to establish where the leakage occurs.This is impor tant, as the location of the leakage determines the solution. 1. If the leakage occurs near the lid or the spout, make sure that: 1a.The sieve in the centre of the pod holder is not clogged. If it is, unclog the sieve by holding the pod holder under a running tap. 1b. The coffee pod has been put properly in the centre of the pod holder. 1c.The sealing ring has not got stuck under the edge of the water distribution disc (see figure 1 at the beginning of this user manual). 1d.The spout and the coffee collector have been placed correctly. 2. If the leakage occurs near the bottom of the water reser voir or under the machine, make sure that: 2a.There is not too much water in the water reser voir. 2b.You do not place the water reser voir onto the machine too roughly. If you place the water reser voir too roughly, water may splash out of the water reser voir. 2c.The water reser voir is not damaged or broken. Normally, water should not star t to drip from the water outlet in the bottom of the water reser voir within 30 seconds after filling. Problem Solution Problem Solution I cannot open the lid. The coffee machine produces less coffee than before. I cannot close the lid properly. The SENSEO® coffee is not strong enough. A vacuum may have temporarily formed under the lid. Switch off the machine. Pull up the lever and wait 24 hours before you open the lid.You may need to use quite some force. Make sure that you do not move the SENSEO® machine. Moving the machine, placing it outdoors or in a cool or cold environment does not accelerate the unlocking of the lid. For this not to happen again, always make sure that the pod holders are clean and that the sieve in the centre of the pod holders is not clogged. Perhaps the sieve in the centre of the pod holder is clogged. If this is the case, unclog the sieve by rinsing the pod holder under a running tap. Use a washing-up brush to clean the sieve, if necessar y. Descale the machine (see chapter ‘Descaling’). Check if a used coffee pod is sticking to the water distribution disc. If this is the case, remove the used pod. Check if you used the correct pod holder. Use 2 pods in combination with the deeper 2-cup pod holder qq. Make sure that you have selected the coffee strength that you prefer.You can choose between regular and strong coffee.You can also increase or decrease the coffee strength by setting your preferred amount of coffee with the personal coffee memor y function (HD7872 only). Make sure that you have used the correct number of pods and have pressed the right button. Use 2 pods in combination with the 2-cup pod holder qq and the 2-cup button qq. Make sure that you have placed the coffee pod or pods properly in the centre of the pod holder, to prevent water from escaping along the edge of the pod or pods. When you use two coffee pods on top of each other, make sure that the convex sides of both pods point downwards and press the pods lightly into the pod holder. Make sure that you have not used the same coffee pod twice by accident. Make sure that the coffee in the pod is evenly distributed. If you prefer a more robust flavour, SENSEO® coffee pods with a stronger blend are available. E NGLISH Problem Solution The coffee is not hot enough. If you have used the machine for quite some time and the temperature of the coffee decreases, we advise you to descale the machine. See chapter ‘Descaling’. Descale your SENSEO® coffee machine regularly. The touch panel does not work. I accidentally activate the touch panel when I clean it. HD7872 only: The personal coffee memor y button does not produce the amount of coffee I prefer. Do not use cups that are too large, as they cause the coffee to get cold more quickly. Make sure that the cups have a capacity of at least 150ml. Use thin-walled cups.Thin-walled cups absorb less heat from the coffee than thick-walled cups. Make sure the size of the cup matches the amount of coffee. Do not brew a small amount of coffee in a large cup. If you drink coffee with fresh milk, preheat the milk in the cup in a microwave. You can preheat the coffee machine by first brewing a cup of coffee without placing a coffee pod in the pod holder. In this way you also heat up your coffee cup. If there is water on the touch panel, the buttons do not work. Make sure that the touch panel is dr y and also make sure your hands are dr y when you use the touch panel. Make sure that you press the selection button and not the symbols to the left of the selection button. This happens because the touch panel is ver y sensitive and the buttons only require a light touch to be activated.There is no problem when this happens, the machine will not star t brewing coffee. Unplug the machine before you clean it. Please read section ‘Personal coffee memor y’ in chapter ‘Brewing SENSEO® coffee’ and tr ...

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