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Manifold pressure is too low 1. Contact local natural or pro- pane/LP gas company 2. Burner orifice is clogged 2. Clean burner (see Cleaning and Maintenance, page 19) or replace burner orifice Burner backfiring during com-1. Burner orifice is clogged or 1. Clean burner (see Cleaning bustion damaged and Maintenance, page 19) or replace burner orifice 2. Burner damaged 2. Replace burner 3. Gas regulator defective 3. Replace gas regulator 114683-01B TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Yellow flame during burner 1. Not enough air 1. Check burner for dirt and combustion debris. If found, clean burner (see Cleaning and Maintenance, page 19) 2. Gas regulator defective 2. Replace gas regulator 3. Clogged or dirty burner 3. Clean burner (see Cleaning and Maintenance, page 19) Slightsmokeorodorduringinitial 1. Residues from manufacturing 1. Problem will stop after a few operation processes hours of operation Heaterproducesawhistlingnoise 1. Turning control knob to 5 when burner is lit position when burner is cold 2. Air in gas line 3. Air passageways on heater blocked 4. Dirty or partially clogged burner orifice 1. Turn control knob to 1 position and let warm up for a minute 2. Operate burner until air is removed from line. Have gas line checked by local natural or propane/LP gas company 3. Observe minimum installation clearances (see Figure 4, page 8) 4. Clean burner (see Cleaning and Maintenance, page 19) or replace burner orifice White powder residue forming 1. When heated, vapors from 1. Turn heater off when using within burner box or on adjacent furniture polish, wax, carpet furniture polish, wax, carpet walls or furniture cleaners, etc. may turn into cleaners or similar products white powder residue Heater produces a clicking/tick-1. Metalexpandingwhileheating 1. Thisiscommonwithmostheating noise just after burner is lit orcontractingwhilecooling ers.Ifnoiseisexcessive,contact or shut off qualified service person 114683-01B TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions. • If you cannot reach your gas supplier, call the fire department. IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Heater produces unwanted 1. Heater burning vapors from 1. Ventilate room. Stop using odors paint, hair spray, glues, etc. odor causing products while (see IMPORTANT statement heater is running above) 2. Low fuel supply (propane/LP 2. Refill supply tank gas only) 3. Locate and correct all leaks 3. Gas leak. See Warning (see Checking Gas Connecstatement above tions, page 13) Heater shuts off in use (ODS 1. Not enough fresh air is 1. Open window and/or door for operates) available ventilation 2. Low line pressure 2. Contact local natural or pro- pane/LP gas company 3. ODS/pilot is partially 3. CleanODS/pilot(see Cleaning clogged and Maintenance, page 19) Gas odor even when control knob 1. Gas leak. See Warning 1. Locate and correct all leaks is in OFF position statement above (see Checking Gas Connections, page 13) 2. Control valve defective 2. Replace control valve Gas odor during combustion 1. Foreign matter between con-1. Take apart gas tubing and trol valve and burner remove foreign matter 2. Gas leak. See Warning 2. Locate and correct all leaks statement above (see Checking Gas Connections, page 13) Moisture/condensation noticed 1. Not enough combustion/ven-1. Refer to Air for Combustion on windows tilation air and Ventilation requirements (page 5) 114683-01B SPECIFICATIONS BG30N, FG30N, GG30N, RG30N, GMG30N BG30NT, FG30NT, GG30NT, RG30NT, GMG30NT Btu (Variable) 15,000/30,000 Type Gas Natural Only Ignition Piezo Pressure Regulator Setting 3" W.C. Inlet Gas Pressure (in. of water) Maximum 10.5" Minimum 4" Dimensions, Inches (H x W x D) Heater 24 1/4 x 25 3/4 x 7 Carton 26 3/8 x 28 1/8 x 10 Weight (pounds) Heater 28 Shipping 33 BG30P, FG30P, GG30P, RG30P, GMG30P BG30PT, FG30PT, GG30PT, RG30PT, GMG30PT Btu (Variable) 15,000/30,000 Type Gas Propane/LP Only Ignition Piezo Pressure Regulator Setting 8" W.C. Inlet Gas Pressure (in. of water) Maximum 14" Minimum 11" Dimensions, Inches (H x W x D) Heater (Includes knobs & grill) 24 1/4 x 25 3/4 x 7 Carton 26 3/8 x 28 1/8 x 10 Weight (pounds) Heater 28 Shipping 33 114683-01B SERVICE HINTS When Gas Pressure Is Too Low • pilot will not stay lit • burner will have delayed ignition • heater will not produce specified heat • propane/LP gas supply may be low You may feel your gas pressure is too low. If so, contact your local natural or propane/LP gas supplier. TECHNICAL SERVIC...

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