Votes - 2, Average rating: 4
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manual abstract
Not enough combustion/ventilation air 1. Refer to Air for Combustion and Ventilation requirements (page 4) Heater produces a whistling noise when burner is lit 1. Turning control knob to HI position when burner is cold 2. Air in gas line 3. Air passageways on heater blocked 4. Dirty or partially clogged burner orifice 1. Turn control knob to LO position and let warm up for a minute 2. Operate burner until air is removed from line. Have gas line checked by local natural or propane/LP gas company 3. Observe minimum installation clearances (see pages 7 through 9) 4. Clean burner (see Cleaning and Maintenance, page 17) or replace burner orifice White powder residue forming within burner box or on adjacent walls or furniture 1. When heated, vapors from furniture polish, wax, carpet cleaners, etc. may turn into white powder residue 1. Turn heater off when using furniture polish, wax, carpet cleaners, or similar products Remote does not function 1. Battery is not installed. Battery power is low 1. Replace 9-volt batteries in receiver and remote control 108382 19 Continued For more information, visit FLAME-MAX® UNVENTED GAS LOG HEATER TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions. • If you cannot reach your gas supplier, call the fire department. IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time. OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Heater produces a clicking/ticking noise 1. Metal expanding while heating or con-1. This is common with most heaters. If just after burner is lit or shut off tracting while cooling noise is excessive, contact qualified service person Heater produces unwanted odors 1. Heater burning vapors from paint, hair 1. Open window and ventilate room. Stop spray, glues, cleaners, chemicals, new using odor causing products while heater carpet, etc. (See IMPORTANT state-is running ment above) 2. Gas leak. See Warning statement at 2. Locate and correct all leaks (see Check- top of page ing Gas Connections, page 12) Heater shuts off in use (ODS operates) 1. Not enough fresh air is available 1. Open window and/or door for ventilation 2. Low line pressure 2. Contact local natural or propane/LP gas 3. ODS/pilot is partially clogged company 3. Clean ODS/pilot (see Cleaning and Maintenance, page 17) Gas odor even when control knob is in OFF 1. Gas leak. See Warning statement at 1. Locate and correct all leaks (see Check- position top of page ing Gas Connections, page 12) 2. Control valve defective 2. Replace control valve Gas odor during combustion 1. Foreign matter between control valve 1. Take apart gas tubing and remove for- and burner eign matter 2. Gas leak. See Warning statement at 2. Locate and correct all leaks (see Check- top of page ing Gas Connections, page 12) For more information, visit 20 OWNER’S MANUAL WIRING DIAGRAM Note: For proper operation of optional accessories, the wires from the switch to the control must be connected exactly as shown. AUTOOFFON Thermopile SPECIFICATIONS Natural Gas Propane/LP Btu (Variable) 20,000/39,000 20,000/39,000 Type Gas Natural Gas Only Propane/LP Only Ignition Piezo Piezo Pressure Manifold 3.5" W.C. 8.0" W.C. Inlet Gas Pressure (in. of water) Maximum 10.5" 14" Minimum* 5" 11" Shipping Weight 32 lbs. 32 lbs. * For input adjustment SERVICE HINTS TECHNICAL SERVICE When Gas Pressure Is Too Low • pilot will not stay lit You may have further questions about installation, operation, or troubleshooting. If • burners will have delayed ignition so, contact DESA International’s Technical • heater will not produce specified heat Service Department at 1-866-672-6040. • propane/LP gas supply may be low You can also visit DESA International’s You may feel your gas pressure is too low. If technical services web site at so, contact your local natural or propane/LP gas supplier. REPLACEMENT PARTS Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty. PARTS UNDER WARRANTY Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA International’s Technical Service Department at 1-866-672-6040. When calling DESA International, have ready • your name and address • model and serial numbers of your heater • how heater was malfunctioning • type of gas used (propane/LP or natural gas) • purchase date Usually, we will ask you to return the part to the factory. PARTS NOT UNDER WARRANTY Contact authorized dealers of ...