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(Resetting your frame does not erase your saved files.) Audio portion of video doesn’t play. ¦ Press + on the Volume button (see page 2). You set automatic ¦ If your frame loses power, the clock returns to the factory setting on/off but the frame and auto on/off times are disabled. See Resetting the clock and doesn’t turn on and off calendar after losing power, page 24. at the specified times. Troubleshooting and support If... Try one or more of the following Cannot copy pictures from one device (memory card or USB flash drive) to another even though the copy destination is not full. Storage devices that have FAT (File Allocation Table) 16 formatting can only store up to 512 files in the top level (root) directory. To make sure all your pictures copy properly, format the copy destination to FAT32 before copying to it: CAUTION: Formatting deletes all pictures and videos, including protected files. 1 Connect the device to your computer. 2 Open My Computer and locate the device. 3 Right-click on it and choose Format. 4 From the File system drop-down menu, choose FAT32 then click Start. Resetting the clock and calendar after losing power If you turn off the power on the frame or otherwise lose power for longer than 12 hours, the clock and calendar return to the factory setting and the automatic on/off times, if set, are disabled. When you turn the frame back on, the Clock and Date screen appears. 1 Set the clock. Tap the arrow lights or slide to select the current time (based on a 24-hour clock). 2 Set the date. Tap the down arrow to highlight Year/Month/Day, then slide or tap between the left/right arrow lights to select the current date (three separate settings). 3 Tap OK. The time is reset and the automatic on/off times (if set) are re-enabled. It is not necessary to reset the on/off times. NOTE: If you exit the Clock and Date screen without setting the time, you can manually reset the clock and re-enable the automatic on/off times (see page 6). It is not necessary to reset the on/off times. 5 5 Appendix Important safety instructions CAUTION: Do not disassemble this product; there are no user-serviceable parts inside. Refer servicing to qualified service personnel. Do not expose this product to liquid, moisture, or extreme temperatures. The use of controls, adjustments, or procedures other than those specified herein may result in exposure to shock and/or electrical or mechanical hazards. If the LCD breaks, do not touch the glass or liquid. Contact Kodak customer support. ¦ The use of an accessory that is not recommended by Kodak may cause fire, electric shock, or injury. For approved accessories, visit ¦ Use only the AC adapter that was packaged with your frame. (Leader Electronics Inc. AC Adapter Model #MU18-D120150-A1; in Europe, Phihong AC Adapter Model #PSA18R-120P) Use of other AC adapters m...