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In Name: Enter any description. (for example “Brother Scanner”) 2. In Port number: Enter “54925”. 3. Make sure UDP is chosen. Then click OK. g Click the Add port... button. h Make sure that the new setting is added and is checked, and then click Apply. i If you still have trouble with your network connection such as network scanning or printing, check File and Printer Sharing box in the Exceptions tab and then click Apply. Your computer cannot find (Windows®) The firewall setting on your PC may be rejecting the your machine. necessary network connection. (For details, see the instructions above.) (Macintosh®) Re-select your machine in the Device Selector application located in Macintosh HD/Library/Printers/Brother/ Utilities/DeviceSelector or from the Model pop-up menu of ControlCenter2. C 73 Improving the print quality Examples of poor print quality Recommendation White lines across the page ABCDEFGH abcdefghijk ABCD abcde 01234 • Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause the problem. (See Acceptable paper and other print media on page 14.) • Make sure that you choose the appropriate media type in the printer driver or in the machine’s Paper Type menu setting. (See Acceptable paper and other print media on page 14 and Basic tab in the Software User’s Guide on the CD-ROM.) • The problem may disappear by itself. Print multiple pages to clear this problem, especially if the machine has not been used for a long time. • The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 103.) White lines down the page ABCDEFGH abcdefghijk ABCD abcde 01234 • Wipe the laser scanner windows with a dry, lint-free soft cloth. (See Cleaning the laser scanner window on page 95.) • Make sure that a torn sheet of paper is not inside the machine covering the scanner window. • The toner cartridge may be damaged. Put in a new toner cartridge. (See Replacing a toner cartridge on page 101.) • The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 103.) Hollow print • Make sure that you use paper that meets our specifications. (See Acceptable paper and other print media on page 14.) • Choose Thick paper mode in the printer driver, choose Thick in the machine’s Paper Type menu setting or use thinner paper than you are currently using. (See Paper Type on page 22 and Basic tab in the Software User’s Guide on the CD-ROM.) • Check the machine’s environment. Conditions such as high humidity can cause hollow print. (See Choosing a location on page 52.) • The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 103.) Gray background ABCDEFGH abcdefghijk ABCD abcde 01234 • Make sure that you use paper that meets our specifications. (See Acceptable paper and other print media on page 14.) • Check the machine’s environment. Conditions such as high temperatures and high humidity can increase the amount of background shading. (See Choosing a location on page 52.) • The toner cartridge may be damaged. Put in a new toner cartridge. (See Replacing a toner cartridge on page 101.) • The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 103.) 74 Troubleshooting and routine maintenance Examples of poor print quality Recommendation Page skewed ABCDEFGHabcdefghijkABCDabcde01234 • Make sure that the paper or other print media is loaded properly in the paper tray and that the guides are not too tight or too loose against the paper stack. • Set the paper guides correctly. (See Loading paper in the standard paper tray on page 10.) • If you are using the MP tray, see Loading paper in the multi-purpose tray (MP tray) on page 12. • The paper tray may be too full. • Check the paper type and quality. (See Acceptable paper and other print media on page 14.) Ghost • Make sure that you use paper that meets our specifications. Rough- surfaced paper or thick paper may cause the problem. (See Acceptable paper and other print media on page 14.) • Make sure that you choose the proper media type in the printer driver or in the machine’s Paper Type menu setting. (See Acceptable paper and other print media on page 14 and Basic tab in the Software User’s Guide on the CD-ROM.) • The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 103.) • The fuser unit may be contaminated. Call Brother Customer Service at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in Canada). Wrinkles or creases B DEFGH abc efghijk AC D bcde 13 4 • Check the paper type and quality. (See Acceptable paper and other print media on page 14.) • Make sure that paper is loaded properly. (See Loading paper in the standard paper tray on page 10.) • Turn over the stack of paper in the tray or rotate the paper 180° in the input tray. C 75 Examples of poor print quality Recommendation Envelope Creases ABCDEFGEFGHIJKLMNa Open the back cover. b Pull the blue lever ...

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