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Ref.No. : CC: ATT: Date : FM: Dept : Sign : ***** Facsimile communication problem ***** Ref.No.: Date:From: Mr. Fax Tel No.: Our customer Name Tel No. Address Fax No. Contact person Model name Other party Name Tel No. Address Fax No. Contact person Model name Problem mode Line: Domestic / international Model: G3 Phase: A, B, C, D. Reception / Transmission Automatic reception / Manual reception Automatic dialing / Manual dialing / Others Frequency: % ROM version: Confirmation item Please mark problem with an X. No problem is: 0. A1 A2 B1 B2 C1 C2 D1 D2 E1 E2 Transmission level setting is ( ) dB at our customer Transmission level ( ) dBm Reception level ( ) dBm By level meter at B1 and B2 Comment **** Please attach the G3 data and activity report on problem. **** Countermeasure Our customer Our service A1 A2 C1 D2 B1 B2 E1 E2 C2 D1 Other party Other party's service * Please complete this report before calling the “TAC” hotline if problem still occurs. 2 – 17 UX-258TH FO-475TH [4] Error code table 1. Communication error code table G3 Transmission Code Final received signal Error Condition (Receiver side) 0 Incomplete signal frame Cannot recognize bit stream after flag 1 NSF, DIS Cannot recognize DCS signal by echo etc. Cannot recognize NSS signal (FIF code etc) 2 CFR Disconnects line during reception (carrier missing etc) 3 FTT Disconnects line by fall back 4 MCF Disconnects line during reception of multi page Cannot recognize NSS, DCS signal in the case of mode change 5 PIP or PIN The line is hung up without replying to telephone request from the receiving party. 6 RTN or RTP Cannot recognize NSS, DCS signal after transmit RTN or RTP signal. 7 No signal or DCN No response in receiver side or DCN signal received* (transmitter side) 8 - Owing to error in some page the error could not be corrected although the specified number of error retransmission was at tempted. 11 - Error occurred after or while reception by the remote (receiving) machine was revealed to be impossible. 12 - Error occurred just after fallback. 13 - Error occurred after a response to retransmission end command was received. G3 Reception Code Final received signal Error Condition (Receiver side) 0 Incomplete signal frame Cannot recognize bit stream after flag 1 NSS, DCS Cannot recognize CFR or FTT signal Disconnects line during transmission (line error) 2 NSC, DTC Cannot recognize NSS signal (FIF code etc) 3 EOP Cannot recognize MCF, PIP, PIN, RTN, RTP signal 4 EOM Cannot recognize MCF, PIP, PIN, RTN, RTP signal in the case of mode change 5 MPS The line is hung up without replying to communication request. 6 PR1-Q Cannot recognize PIP, PIN signal in the case of TALK request 7 No signal or DCN No response in transmitter (cannot recognize DIS signal) or DCN signal received* (receiver side) 8 - Error occurred upon completion of reception of all pages. 9 - Error occurred when mode was changed or Transmission/Reception switching was performed. 10 - Error occurred during partial page or physical page reception. 11 - Error occurred after or during inquiry from the remote (transmitting) machine as to whether reception is possible or not. 12 - Error occurred during or just after fallback. 13 - Error occurred after the retransmission end command was received. 2 – 18 UX-258THE FO-475THE 3-2. Automatic document feed CHAPTER 3. MECHANISM BLOCKS 1) Use of the paper feed roller and separation rubber plate ensures error- free transport and separation of documents. The plate spring [1] General description presses the document to the paper feed roller to assure smooth feeding of the document. 2) Document separation method: Separation rubber plate 1. Document feed block and diagram Separator rubber Rear roller A/B Transfer roller Pinch roller CIS Paper feed roller Document Paper feed spring Fig. 1 2. Document feed operation 1) The document placed in the hopper actuates the document sensor. After one second, the pulse motor starts to drive the paper feed roller. The document is automatically taken up into the machine, and stopped at the document sensor. 2) When a specified number of pulses are received from the document sensor after the document lead edge is sensed, scanning is started. 3) When a specified number of pulses are received from the document sensor after the document rear edge is sensed, scanning is terminated and the document is fed through. 4) If the document sensor is active (i.e., another document is in the hopper), when the preceding document scanning is completed and it is fed out, the next document is taken up into the machine. If the document sensor is not active (i.e., there is no document in the hopper), when the document is fed out, the operation is terminated. 3. Hopper mechanism 3-1. General view Fig. 2 The hopper is used to align documents with the document guides ad- justed to the paper width. NOTE: Adjust the document guide after setting up the document. Separator rubber Paper feed spring Document Paper feed roller Fig. 3 3-3. Document...

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