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Manafacture: Brother File size: 352.99 kb File name: 10872_A_MAN_UA_004.pdf Language of manual:

Service and Support As part of Onset’s ongoing efforts to provide 100% customer satisfaction, our Continuing Engineering Group constantly monitors and evaluates all of our products and software. In the unlikely event any significant defect is found, Onset will notify you. If you find a defect, please e-mail us at loggerhelp@onsetcomp.com. HOBO products are easy to use and reliable. In the unlikely event that you have a problem with this instrument, contact the company where you bought the logger: Onset or an Onset Authorized Dealer. Before calling, you can evaluate and often solve the problem if you write down the events that led to the problem (are you doing anything differently?) and if you visit the Technical Support section of the Onset web site at When contacting Onset, ask for technical support and be prepared to provide the product number and serial number for the logger and software version in question. Also completely describe the problem or question. The more information you provide, the faster and more accurately we will be able to respond. Onset Computer Corporation 470 MacArthur Blvd., Bourne, MA 02532 Mailing: PO Box 3450, Pocasset, MA 02559-3450 Phone: 1-800-LOGGERS (1-800-564-4377) or 508-759-9500 Fax: 508-759-9100 E-mail: loggerhelp@onsetcomp.com Internet: Warranty Onset Computer Corporation (Onset) warrants to the original end-user purchaser for a period of one year from the date of original purchase that the HOBO® product(s) purchased will be free from defect in material and workmanship. During the warranty period Onset will, at its option, either repair or replace products that prove to be defective in material or workmanship. This warranty shall terminate and be of no further effect at the time the product is (1) damaged by extraneous cause such as fire, water, lightning, etc. or not maintained in accordance with the accompanying documentation; (2) modified; (3) improperly installed; (4) repaired by someone other than Onset; or (5) used in a manner or purpose for which the product was not intended. THERE ARE NO WARRANTIES BEYOND THE EXPRESSED WARRANTY ABOVE. IN NO EVENT SHALL ONSET BE LIABLE FOR LOSS OF PROFITS OR INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL OR OTHER SIMILAR DAMAGES ARISING OUT OF ANY BREACH OF THIS CONTRACT OR OBLIGATIONS UNDER THIS CONTRACT, INCLUDING BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY. Limitation of Liability. The Purchaser's sole remedy and the limit of Onset's liability for any loss whatsoever shall not exceed the Purchaser's price of the product(s). The determination of suitability of products to the specific needs of the Purchaser is solely the Purchaser's responsibility. THERE ARE NO WARRANTIES BEYOND THE EXPRESSED WARRANTY OFFERED WITH THIS PRODUCT. EXCEPT AS SPECIFICALLY PROVIDED IN THIS DOCUMENT, THERE ARE NO OTHER WARRANTIES EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO INFORMATION OR ADVICE GIVEN BY ONSET, ITS AGENTS OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THE EXPRESSED WARRANTY OFFERED WITH THIS PRODUCT. Indemnification. Products supplied by Onset are not designed, intended, or authorized for use as components intended for surgical implant or ingestion into the body or other applications involving life-support, or for any application in which the failure of the Onset-supplied product could create or contribute to a situation where personal injury or death may occur. Products supplied by Onset are not designed, intended, or authorized for use in or with any nuclear installation or activity. Products supplied by Onset are not designed, intended, or authorized for use in any aeronautical or related application. Should any Onset-supplied product or equipment be used in any application involving surgical implant or ingestion, life-support, or where failure of the product could lead to personal injury or death, or should any Onset-supplied product or equipment be used in or with any nuclear installation or activity, or in or with any aeronautical or related application or activity, Purchaser will indemnify Onset and hold Onset harmless from any liability or damage whatsoever arising out of the use of the product and/or equipment in such manner. Returns Please direct all warranty claims and repair requests to place of purchase. Before returning a failed unit directly to Onset, you must obtain a Return Merchandise Authorization (RMA) number from Onset. You must provide proof that you purchased the Onset product(s) directly from Onset (purchase order number or Onset invoice number). Onset will issue an RMA number that is valid for 30 days. You must ship the product(s), properly packaged against further damage, to Onset (at your expense) with the RMA number marked clearly on the outside of the package. Onset is not responsible for any package that is returned ...

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