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Optical Disc Drive Samsung Optical Disc Drive Home Index Safety precautions Features How to install How to use How to store and clean Troubleshooting Specifcations How to clean discs Important This part of the manual gives information to prevent damage or data loss. Read carefully and use the device correctly. Do not touch the surface of the disc. Put your fngers on the edge of the disc to hold it. Use a soft cotton cloth to clean the disc. Start from the center and move to the edge of the disc. Use only disc-cleaning liquids. Do not use benzene, paint thinner or other solvents. Note If the disc surface becomes dirty with fngerprints, foreign substances or dust, the disc will not function properly. Top How to store and clean How to store discs How to clean discs Related links Select languages Select your language Firmware Update Check your frmware version. Warranty Statement Warranty statement for your product All Contents Copyright © 2001 - 2012 SAMSUNG Electronics Co., Ltd. Optical Disc Drive Samsung Optical Disc Drive Home Index Safety precautions Features How to install How to use How to store and clean Troubleshooting Specifcations How to store discs Important This part of the manual gives information to prevent damage or data loss. Read carefully and use the device correctly. Do not place it in direct sunlight. Store discs so that they are lying face down on a fat surface. Do not scratch the disc or put a label on it. Handle the disc carefully to prevent damage from an external shock. Do not expose it to large temperature changes. (Exposure to such environment can cause congealing.) Top How to store and clean How to store discs How to clean discs Related links Select languages Select your language Firmware Update Check your frmware version. Warranty Statement Warranty statement for your product All Contents Copyright © 2001 - 2012 SAMSUNG Electronics Co., Ltd. Optical Disc Drive Samsung Optical Disc Drive Home Index Safety precautions Features How to install How to use How to store and clean Troubleshooting Specifcations Troubleshooting General problems Problem Meaning / Solution The Eject button is not working correctly. Make sure that the drive is on. If the disc still does not eject with the power on, remove the USB cable and insert a pin into the emergency eject hole to open. No sound from an audio disc. Make sure that the sound card is operational. Examine the disc and wipe the surface of the disc clean before use. The computer does not recognize the drive. Make sure that the USB cable is connected correctly between the computer USB port and the drive. This can be a problem with your operating system software. Try to reinstall the operating system. The system does not read the disc. Make sure that the system detects the drive. Make sure that you use a disc type that is supported by the drive. Make sure that the LED indicator blinks. Make sure that you inserted the disc with the label facing up. Make sure that you use the correct program to play the disc. Make sure that the disc is clean. Examine the drive for congealing. Make sure that the region code of the drive matches the region code of the disc. See Help on our website and the User Manual provided by NERO with regard to the use Troubleshooting Troubleshooting Caution: possible errors Related links Select languages Select your language Firmware Update Check your frmware version. Warranty Statement Warranty statement for your product of recording software. Address: See SUPPORT > Download Center > User Manual. See INFORMATION > Flash Manual > Recording Software. Top All Contents Copyright © 2001 - 2012 SAMSUNG Electronics Co., Ltd. Optical Disc Drive Samsung Optical Disc Drive Home Index Safety precautions Features How to install How to use How to store and clean Troubleshooting Specifcations Caution: Possible errors The drive uses laser light to write data onto the surface of the disc. Writing errors can occur if you use a damaged disc. Make sure to prevent the conditions below before you start to write a disc. Note These settings are recommended for all drives. 1. Do not use multitasking. Disable the screen saver. A buffer under-run can occur if the system uses multitasking while the drive writes data. 2. Do not let any outside computer access the host PC while the drive writes data. An error can occur if another user accesses a network printer while the drive writes data. 3. Disable the CD auto-run feature of all drives. If you insert an auto-run CD into another drive within the same system while the drive writes data, this can cause an error. 4. It is recommended that you use the image fle format when you write a large number of small-sized fles. When there are many small fles to write, the transfer rate decreases and the Buffer under run protection feature works at a more ...