About audio operations Problem Radio reception is poor. Reason The car antenna is not extended. Solution Pull out the antenna all the way. The antenna control wire is not connected. Connect the wire correctly. See “Connection” in the Quick Start Guide. Cannot play audio files stored in a disc. “CD Read” is set to “2”. Set “CD Read” to “1”. See Disc setup (P.27). Cannot select a folder. The random play function is enabled. Turn off the random function. Cannot perform repeat play during VCD playback. The PBC function is enabled. Turn off the PBC function. The specified disc does not play, but another one plays instead. The disc is quite dirty. Clean the disc. See Precautions on handling discs (P.4). The disc is severely scratched. Try another disc instead. The sound skips when an audio file is being played. The disc is scratched or dirty. Clean the disc. See Precautions on handling discs (P.4). The recording condition is bad. Record the file again or use another disc. Return to the Top page Troubleshooting Other Problem Reason Solution The Touch Sensor Tone doesn’t The preout jack is being The Touch Sensor Tone cannot be output sound. used. from the preout jack. Error Messages Whenyoufailtooperatetheunitcorrectly,the causeofthe failureappearsasthe messageon the screen. Error Message Protect Cause Protective circuit has been activated because a speaker cord has shorted or it has come in contact with the car chassis. Solution Wire or insulate the speaker cord as appropriate and then push the button (P.97). Hot Error When the internal temperature of this unit rises to 60°C or more, the protection circuit is activated and you may not be able to operate the unit. Use the unit again after reducing the temperature of the unit. Mecha Error The disc player is malfunctioning. Eject the disc and try inserting it again. Contact the Kenwood dealer if this indicator continues blinking or the disc cannot be ejected. Disc Error An unplayable disc is inserted. Change the disc. See Playable Media And Files (P.98). Read Error The disc is quite dirty. Clean the disc. See Precautions on handling discs (P.4). Disc is upside down. Load the disc with the labeled side up. Region Code Error The disc you wanted to play has a region code that cannot be played with this unit. See Region Codes In The World (P.103) or try another disc. Parental Level Error The disc you wanted to play has a higher level than the parental level you set. Set the parental level. See Parental level (P.26). Error 07–67 The unit is not operating correctly due to some reason or other. Push the unit’s Reset button. If the “Error 07.67” message does not disappear, see your nearest Kenwood dealer. No Device (USB device) The USB device is selected as a source although no USB device is connected. Change the source to any source other than USB/iPod. Connect a USB device, and change the source to USB again. Disconnected (iPod, Bluetooth audio player) The iPod/Bluetooth audio player is selected as a source although no iPod/Bluetooth audio player is connected. Change the source to any source other than iPod/Bluetooth. Connect an iPod/Bluetooth audio player, and change the source to iPod/ Bluetooth again. No Media file The connected USB device contains no playable audio file. Media was played that doesn’t have data recorded that the unit can play. See Playable Media And Files (P.98) and try another USB device. Return to the Top page Troubleshooting Error Message USB Device Error!! Cause The connected USB device is rated a current capacity higher than the allowable limit. Solution Check the USB device. Some trouble may have occurred to the connected USB device. Change the source to any source other than USB. Remove the USB device. Authorization Error Connection to the iPod has failed. • Remove the iPod and then reconnect it. • The unit does not support the iPod. See Connectable iPod/iPhone (P.100). Update your iPod The iPod’s software is an older version which the unit can not support. The unit may not support the connected iPod model. Confirm that the software for the iPod is the latest version. See Connectable iPod/iPhone (P.100). Navigation Error. Please turn on power again later. The communication error has occurred due to severely cold temperature. Turn on power again after warming your car interior. CHECK SIRIUS The unit cannot recognize the connected SIRIUS Tuner Box. Check the connection of the SIRIUS Tuner Box. ANTENNA ERROR Something is wrong with the antenna. Check the connection of the antenna. ACQUIRING SIGNAL The unit cannot receive any signal. Move the vehicle to the area where the unit can receive signal. FIRMWARE UPDATING Updating the firmware of SIRIUS tuner. Operation is invalid until the update is completed. CHANNELS UPDATING **% COMPLETE Updating the SIRIUS Channel Map. SUBSCRIPTION UPDATED Updating the subscription information. INVALID CHANNEL The selected channel is invalid. Select a different channel. CALL 888-539-SIRIUS TO SUBSCRIBE The selec...
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