Manafacture: Creative
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creative.com
Supplementary documentation for this product includes a DoC and safety and regulatory information.
These documents can be downloaded on the www.soundblaster.com/downloads/SR20AGUIDES/ site.
For the latest, online version of this guide,
visit www.soundblaster.com/downloads/SR20AGUIDES/
Creative Limited Hardware Warranty (“Creative Warranty”)
Creative warrants that the accompanying product is free from material or workmanship defects for a period of 12 months
(non-transferable Creative Warranty period) from your purchase date. In the event of a genuine product failure, Creative
will assume repair or part replacement (new or refurbished) within the Creative Warranty period. However, this Creative
Warranty does not cover (but not limited to) normal wear and tear, abnormal usage, improper storage and handling,
unauthorised modifications or repair, damages arising from an Act of God and theft. In the event of a genuine product
failure you must provide Creative with the product and proof of purchase of the product by a dated itemised receipt.
For the entire details on the Creative Warranty period of your product, Creative Warranty terms, product returns
and repair procedure, and Creative Customer Support services and contact information, you are advised to refer
to our website at www.creative.com. From here, select your country of residence and proceed to the Support
section. We also recommend you to register your product with us at www.creative.com/register to enjoy a host of additional
product benefits that includes latest news and promotions. Note that your entitlement to the Creative Warranty is not
dependent on product registration.
Please note the Creative Warranty does not affect your statutory rights. Thank you.
The limited warranty for the Product is for twelve (12) months (for the European Union, twenty-four (24) months (excluding
all wear and tear), subject to certain exceptions as stated in the EU Directive 1999/44/EC**) from the date of Your purchase
(“Warranty Period”). The Warranty Period will be extended by each whole day that the Product is out of Your possession
for repair under this warranty.
**Only Applicable for European (EU) countries
A seller in the European Union (EU) may be entitled to refuse to repair or replace the goods if it is (i) impossible or (ii)
disproportionate (eg. where the costs are unreasonably high for the seller) to do so, taking into account the value the goods
would have had (if there were no lack of conformity), the significance of the lack of conformity and where an alternative
remedy would be completed without significant inconvenience to the consumer. In such cases, the consumer may ask
for an appropriate reduction of the price or have the contract rescinded. The consumer is not entitled to have the contract
rescinded if the lack of conformity (or defect or fault) is minor. In which case, the seller is entitled to turn down a request
for rescission of the contract in such a situation. For further details, please refer to Articles 3(3), 3(5) and 3(6) of the EU
Directive 1999/44/EC.
For Australia only:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure. (Creative Technology Ltd, 31 International Business Park, #03-96, Creative Resource, Singapore
609921. Telephone: +65 6895 4433 (standard international call charges apply.)
© 2014 Creative Technology Ltd. All rights reserved. Creative, the Creative Logo, Sound Blaster, Sound Blaster Roar and SBX
Pro Studio are trademarks or registered trademarks of Creative Technology Ltd. in the United States and/or other countries. The
Bluetooth® word mark and logo are owned by the Bluetooth SIG, Inc. and any use of such marks by Creative Technology Ltd
is under license. aptX is a trademark of CSR plc. microSDHC Logo is a trademark of SD-3C, LLC. All other trademarks are the
property of their respective owners and are hereby recognized as such. All specifications are subject to change without notice.
Actual product may differ slightly from images shown. Use of the product is subject to a limited warranty.
PN 03MF817000028 Rev A W1