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Data Synchronization Is it possible to set up one-way sync with Gmail? Only two-way synchronization is available. Data Synchronization Is it possible to synchronize all email folders? The Inbox is automatically synchronized. You can view other folders by Touching the Menu Key and select Folders to choose a folder. Category Sub- Category Question Answer Google™ Service Gmail Log-In Do I have to log into Gmail whenever I want to access Gmail? Once you have logged into Gmail, no need to log into Gmail again. Google™ Service Google Account Is it possible to filter emails? No, email filtering is not supported via the phone. Phone Function Email What happens when I execute another application while writing an email? Your email will automatically be saved as a draft. Phone Function Ringtone Is there a file size limitation for when I want to use an. MP3 file as a ring tone? There is no file size limitation. Phone Function Message Time My phone does not display the time of receipt for messages older than 24 hrs. How can I change this? You will only be able to see the times for messages received the same day. Phone Function Navigation Is it possible to install another navigation application on my phone? Any application that is available at Android Market™ and is compatible with the hardware can be installed and used. Phone Function Synchronisation Is it possible to synchronize my contacts from all my email accounts? Only Gmail and MS Exchange server (company email server) contacts can be synchronized. FAQ Category Sub- Category Question Answer Phone Function Wait and Pause Is it possible to save a contact with Wait and Pause in the numbers? If you transferred a contact with the W & P functions saved into the number, you will not be able to use those features. You will need to re-save each number. How to save with Wait and Pause: 1. From the Home screen, touch the Phone icon . 2. Dial the number, then touch the Menu Key . 3. Touch Add 2-sec pause or Add wait. Phone Function Security What are the phone’s security functions? You are able to set the phone to require that an Unlock Pattern be entered before the phone can be accessed or used. Category Sub- Category Question Answer Phone Function Unlock Pattern How do I create the Unlock Pattern? 1. From the Home screen, touch the Menu Key . 2. Touch System settings > Lock screen. 3. Touch Select screen lock > Pattern. The first time you do this, a short tutorial about creating an Unlock Pattern will appear. 4. Set up by drawing your pattern once, and once again for confirmation. Precautions to take when using the pattern lock. It is very important to remember the unlock pattern you set. You will not be able to access your phone if you use an incorrect pattern five times. You have five chances to enter your unlock pattern, PIN or password. If you have used all 5 opportunities, you can try again after 30 seconds. (Or, if you preset the backup PIN, you can use the backup PIN code to unlock the pattern.) FAQ Category Sub- Category Question Answer Phone Function Unlock Pattern What should I do if I forget the unlock pattern and I didn’t create my Google account on the phone? If you have forgotten your pattern: If you logged into your Google account on the phone but failed to enter the correct pattern 5 times, touch the forgot pattern button. You are then required to log in with your Google account to unlock your phone. If you have not created a Google account on the phone or you have forgotten it, you will have to perform a hard reset. Caution: If you perform a factory reset, all user applications and user data will be deleted. Please remember to backup any important data before performing a factory reset. Phone Function Memory Will I know when my memory is full? Yes, you will receive a notification. Phone Function Language Support Is it possible to change my phone's language? The phone has multilingual capabilities. To change the language: 1. From the Home screen, touch the Menu Key and touch System settings. 2. Touch Language & input and Select desired language from language. Category Sub- Category Question Answer Phone Function VPN How do I set up a VPN? VPN access configuration is different for each company. To configure VPN access from your phone, you must obtain the details from your company’s network administrator. Phone Function Screen time out My screen turns off after only 15 seconds. How can I change the amount of time for the backlight to turn off? 1. From the Home screen, touch the Menu Key . 2. Touch System settings > Display. 3. Under Display settings, touch Screen timeout. 4. Touch the preferred screen backlight timeout time. Phone Function Wi-Fi & mobile network When Wi-Fi and mobile network are both available, which service will my phone use? When using data, your phone may default to the Wi-Fi connection (if Wi-Fi connectivity on your phone is set to On). However, there will be no notification when your phone switches from one to the other. To know which data...
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