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(Items described below may be optional.) Charger Battery Stereo headset •% Data cable Connect your LG-P970 and PC. User Guide Learn more about your LG-P970. NOTE: • Always use genuine LG accessories. • Failure to do this may void your warranty, • Accessories may vary in different regions. 85 Troubleshooting This chapter lists some problems you might encounter while using your phone. Some problems require you to call your service provider, but most are easy to correct yourself. Message Possible causes Possible Corrective Measures SIM error There is no SIM card in the phone or it is insertec incorrectly. Make sure that the SIM card is correctly inserted. No network connection/ Losing network Move towards a window or into an open area Weak Signal outside of GSM Check the network operator coverage map network area. Check if the SIM card is older than 6~12 Operator applied new months. services If so, change your SIM at your network provider's nearest branch. Codes do not match To change a security code, you will need to confirm the new code by entering it again. The two codes you have entered do not match. The default code is [0000]. If you forget the code, contact your service provider. Any application cannot be set Not supported by service provider or registration required Contact your service provider. Calls not available Dialling error New SIM card inserted Prepaid Charge limit reached New network not authorised. Check for new restrictions. Contact service provider or reset limit with PIN 2. Phone cannot be switched on On/Off key not pressed long enough Battery is not charged Battery contacts are dirty Press the On/Off key down for at least two seconds. Keep charger attached for longer. Clean the contacts. Take out the battery and insert again. 86 Message Possible causes Possible Corrective Measures Charging error Battery is not charged. Outside temperature is toe hot or cold Contact problem No voltage Charger defective Wrong charger. Battery defective. Charge battery. Make sure phone is charging under normal temperatures. Check the charger and connection to the phone. Check the battery contacts and clean them if necessary. Plug into a different socket If the charger does not warm up, replace it Only use original LG accessories Replace battery Number not permitted The Fixed Dial Number function is on Check settings. Impossible to receive/ send SMS & Picture Memory Full Delete some existing messages in the phone. Files not oper Unsupported file format Check the file format that can be supported SD Card not working FAT16, FAT32 file system supported Check SD card file system via card reader Or format SD card using phone The screen does not turn on when I Proximity sensor problem receive a call. If you use any protection tape or case, check if it is covering the area around the proximity sensor. Make sure that the area around the proximity sensor is clean. No Sounc Vibration or manner mode Check the settings status of the sound menu to make sure you are not in vibrate or silent mode. Hang up or freeze Intermittent software problem Remove and re-insert battery. Turn on the phone. Try to do a software update service via WEB site. 87 ■O'Chola >MS O ,G Oknhhai.inSURànCb CHOLAMANDALAM MS GENERAL INSURANCE CO. LTD. Delhi Regional Office Plot no. 6, First Floor,Opp. HP Petrol Pump, Near Metro Pillar No. 81 Pusa Road, Delhi - 110005 TO CHOLAMANDALAM MS GENERAL DATE....../.....J........ INSURANCE CO. LTD. Delhi Regional Office Plot no. 6, First Floor,Opp. HP Petrol Pump, Near Metro Pillar No. 81 Pusa Road, Delhi - 110005 Dear Sir, RE: Loss of mobile phone no.:............................................................... MAKE.....................................MODEL.............................................. This is to inform that my mobile phone has been lost due to theft on ..........................at..............................FIR/DD entry has been lodged with........................................Police Station. I am enclosing the Claim Form cum Bill along with required documents for settlement of the claims. Thanking you Yours Sincerely, Signature of the Insured Name ^Chola*MS OKNHH AI, K6UBAKCK CLAIM FORM CUM CLAIM BILL To be filled in by the ultimate consumer Name I I I I I I I I I I I I I I I I I I I Present Address I I I I I I I I I I I I I I I Tel. N°. I I I I I I I I I I I I I I I I I I I I I I I I Make & Model of the Handset I I I I I I I I I I I I I I I I I Invoice No. I I I I I I I I I Date of Purchase I I I I I I I ~l Dealer Name I I I I I I I I I I I I I I I I I I I I I I Address I I I I I I I I I I I I I I I I I I I I I I I I Tel. No. I I I I I I I I I I I I I I I I I I I I I I I I IMEI No. I I I I I I I I I I I I I I I I I I I I I I I I Date of Theft I I I I I I I^TIme I I I I I I I I I I I I Place of-meft I I I I I I I I I I I I I I I I I I I ~1~1 I Details of Theft I I I I I I I I I I I I I I I I I I I FIR No./DD No. I I...
Other models in this manual:Mobile Phones - LGP970 (5.05 mb)
Mobile Phones - P970 Optimus Black (5.05 mb)